Let Us Assist You
as possible, so you feel supported,
informed and at ease.
We understand there are many things to think about when planning your move.
Below please find answers to some common questions.
What other types of assistance may residents receive?
In addition to our full range of services, including fine dining, recreation daily and 24/7 nursing, staff assists with individual residents needs such as oxygen management, nebulizer treatments, and insulin injections. We also assist with personal care such as bathing and dressing. Specialized diet options are also available.
Is Buckingham Heights licensed by Connecticut State?
Yes, our residence is licensed and inspected by the Connecticut Department of Public Health. Department of Health regulated Assisted Living residences provide assistance with all activities of daily living, including: three meals per day; personal care services such as bathing, dressing, and grooming; medication management; recreational programming; transportation to appointments; 24-hour supervision for any emergencies or care needs. Although not required by the Department of Health, Buckingham Heights has Licensed Professional Nurses on-site 24/7.
Can my loved one continue to see their own doctor?
Yes, residents have the choice of keeping their personal physician or being referred to the in- house physician/nurse practitioner.
How will my loved one get to appointments outside the residence?
Buckingham Heights offers complimentary transportation services for medical appointments.
Can we bring our own furniture?
Yes, we encourage residents to bring their favorite belongings.
What are the visiting hours?
You can visit your loved one at any time during the day
Can I take my loved one out of the building?
Yes. Trips off-site with family members are encouraged. We simply ask that you check with your Nurses Station and take all appropriate medication with you for the length of time your loved one will be gone. Residents and guests are required to sign in and out at the reception desk.
Will my loved one lose his/her independence?
We recognize that each of our residents have individual needs. At Buckingham Heights we promote resident independence and provide an environment that encourages this as well as making lasting friendships with other residents.
Should I expect a large Entrance Fee?
Our communities do not require a large “buy in” option. The entrance fee is a one-time fee due at admission, compared to larger CCRC’s, this entrance fee is minimal. Our assistance provides a seamless move in process where the Sales team and/or Case Manager work alongside the responsible parties to obtain the required documentation needed for an admission.